TERMS AND CONDITIONS
When you complete ordering through AAC you will be forwarded to PayPal for checkout. You must complete payment through PayPal to have your order processed. Even if you do not complete checkout through PayPal you will still receive an email with an order # through our system but will not be charged. If you have any questions on weather or not your order was processed you can reach us by calling (800)407-5776 and speaking to an AAC sales rep.
Most items will be shipped within 24-48 hours of payment unless out of stock. Customers will be notified of out of stock items via email. We do our best to only list in stock items but since we do a large volume of sales through our website, car forums, and storefront as well as our eBay store. We reserve the right to back order items up to 14 working days. If you have a package that is damaged in shipping, please notify us within 7 business days.
All items purchased through AAC will be shipped through PayPal Shipping. You can track your item by signing into your PayPal account and clicking the Check Shipment link next to the item. USPS Delivery Confirmation #s take at least 2 days to show up in the USPS Tracking System please give the item enough time to be scanned before assuming there is a problem with the shipment. The tracking info will also be emailed to you through PayPal, please check your spam folder for this information before calling. Since the email is automatically generated by PayPal it may be processed as spam by your email server.
After you install your headlights we will give you a 15% discount towards your next purchase if you send pictures of your vehicle with our product for our gallery to firstname.lastname@example.org
All ORACLE Products carry a Limited Warranty on parts. We will replace any defective part free of charge once defective part is returned. Customer is responsible for shipping charges. Warranty does not cover damage due to mistreatment or improper installation. We do carry a full line of replacement parts, please check our "parts bin" section.
Returns accepted within 7 days of receipt less shipping and 15% Restocking Fee. All opened packages that are returned will have an additional $10 Repackaging Fee deducted from the refund. Returns after 7 days of receipt will be issued a store credit. Please open and inspect the item as soon as you receive to to avoid any problems.
Custom work can not be reversed or refunded. When you ship your lights to AAC, you are authorizing us to complete the custom work as we see fit. Please call us for pricing on custom work.